Record to Report Team Leader

Sobre o nosso cliente

Our client is a multinational services company working in the continuous development of its Shared Service Centre.

• Building, managing, and motivating a team of 12 - 14 direct reports.
• Supporting development and career progression of team members
• Defining and monitoring clear performance targets
• Ensuring SLAs are met or exceeded
• Managing complex and escalated cases from team members
• Overseeing workload management and distribution
• Identifying and implementing tactical performance improvements
• Supporting employee onboarding and training
• Conducting regular performance reviews and administering employee rewards
• Developing and documenting procedures and processes
• Being a subject matter expert including participating in project work as required
• Deputies for the department manager were required

• Degree in accounting or management
• 3-5 years of experience in R2R function
• 2+ years of experience in managing people
• Strong command of verbal and written English
• Accounting qualification would be a plus
• Pro-active, responsive and action orientated
• Ability to work in a constantly changing process environment
• Strong people development & coaching skills
• Ability to work with & influence all stakeholders
• Ability to understand business policies and procedures as they impact on the job role and business activity
• Ability to plan, manage & prioritize own and others workload
• Ability to collate, interrogate and manage data and to create strategic direction based on data analysis
• Desire to progress within the organization
• Strong interpersonal / people skills
• A focus on quality and alignment to the company's values

Vantagens

A great opportunity for professional growth!