Airline Back-Office Advisor - English C2+German C1
CBT - GLOBAL RECRUITMENT PORTUGAL LDA Porto
Detalhe da Oferta:
- Join a Global Leader in Customer & Legal Support!
Are you looking for an opportunity to grow your career in a dynamic and international environment? We are hiring a Legal Back-Office Advisor for a leading airline company in Porto, Portugal! This role is ideal for someone with C2 English + C1 German proficiency, who enjoys handling legal claims, working with diverse teams, and ensuring passengers' rights are upheld.
- Schedule & Work Conditions
- Location: On-Site in Porto, Portugal
- Starting date: 13th of March
- Monday to Sunday - Rotating 8hours shifts between 07:00 AM - 10:00 PM
- 07:00 AM – 04:00 PM
- 09:00 AM – 06:00 PM
- 01:00 PM – 10:00 PM
- 2 days off per week
- What You’ll Do
✔ Ensure passenger rights are respected, verifying legal compliance from transport operators.
✔ Analyze and process legal claims, collaborating with lawyers, legal officers, and national enforcement bodies.✔ Provide high-quality support while meeting efficiency and customer satisfaction targets.
✔ Handle customer inquiries professionally and ensure accurate case follow-ups.
- What We’re Looking For
✔ EU nationality or valid Portuguese residence permit – Mandatory
✔ Minimum high school diploma (higher education is a plus)
✔ Previous experience in customer service, legal support, or the travel industry is an advantage
✔ Strong communication, problem-solving, and analytical skills
✔ Proactive, detail-oriented, and a great team player
- What’s In It For You?
✅ Salary: €1,100/month (paid 14 times per year)
✅ Meal Allowance: €7.63 per workday (in meal card-net amount)
✅ Full paid training on company procedures and project guidelines✅ Career development programs, specialized courses, and language classes
✅ Opportunities for internal promotions – 80% of our leadership team has grown from within!
- Why Join Us?
- Work in an international team with a multicultural environment
- Gain valuable experience in the airline and legal industry
- Get training and career growth opportunities within a global company
- Work for a company consistently ranked among the "Best Workplaces"
- Interested? Apply now by sending your CV to
!
Cross Border TalentsPorto
Join our multinational's client's back-office team and support one of the leading legal advisory firms. As a Back-Office Specialist, you will handle document verification, case processing, and compliance-related tasks in French and English.
No calls...
HomeAssistancePorto
VAGA PARA: Gestor de Processos em BackOffice, para orçamentação / apuramento de Prejuízos para realização de Obras.
(c/ conhecimento de orçamentação de especialidades e materiais utilizados na remodelação / reparação de interiores de imoveis...
BL ConsultingPorto
de crescimento, que lhe proporciona um aumento de experiência e flexibilidade.
A BL Consulting encontra-se a recrutar, para prestigiada empresa-cliente, um(a) COMERCIAL DE BACKOFFICE para a PÓVOA DE VARZIM, em regime de Trabalho Temporário.
Requisitos...