Service Manager (m/f) – Remote
Match Profiler Lisbon
Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999.
We have multidisciplinary skills and IT know- how that allow us to contribute, optimize and progress with our clients.
- Between 3 to 6 years of proven relevant professional experience in global IT operations
- Project management and experience working with technical teams
- Experience with service providers and management and monitoring of services
- Cybersecurity knowledge
- Involvement in building IT solutions or operating IT solutions from a service perspective
- Monitoring and reporting KPIs and setting up SLA concepts
- Certification in ITIL is a plus
- Fluency in German is a nice to have
- Fluency in English Soft skills
- Good communication
- Team spirit
- Proactivity
- Time management What we can offer:
- Personalized support from your team
- Your manager will take into consideration your motivations and suggestions
- Victories will be celebrated together
- Your HR and Support Teams will always be available to help
- Constant feedback on your work
- A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
- And, of course, many gatherings and social events
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